Thank you for shopping with Sneakzy

 

If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on replacement and exchange. The following terms are applicable for any products that you purchase from us.

Replacement/Exchange Policy

• Contact Time Frame: You must contact us within 24-48 hours of delivery to apply for a replacement or exchange.
• Contact Methods: You can reach us via email .
• Options for Replacement/Exchange: You can replace your product with the same model or exchange it for any other product available on our website. Please note that we do not offer monetary refunds.
• Out of Stock Items: If the ordered product is out of stock at the time of replacement, you will need to select another model of the same product or choose a different product from our website.

Eligible Reasons for Replacement/Exchange

• Size Issues: You can replace your product if the size does not fit.
• Incorrect Product: If the wrong product is delivered, you can request a replacement (an unboxing video is required in this case).
• Defective Product: You can replace or exchange your product if it is defective at the time of delivery.
• Dissatisfaction: If you are not satisfied with the product, you can request a replacement or exchange.

Need help?

If you have any questions about our Replacement/Exchange Policy, please contact us:

• By Email: sneakzy268@gmail.com
• By WhatsApp: 9560527201